Privacy Policy

Introduction

Lead2Client CRM is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes:

• Name, email address, and phone number
• Company information and business details
• Payment information (processed securely through Stripe)
• Communications and correspondence with our support team

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our CRM services
• Processing payments and managing your account
• Sending service-related announcements and support messages
• Responding to your inquiries and customer support requests
• Analyzing usage patterns to enhance our platform
• Complying with legal obligations and protecting our rights

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use third-party service providers to support our operations, including:

• Stripe for payment processing
• GoHighLevel for CRM infrastructure
• Cloud hosting providers for data storage

These service providers are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality and security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These help us remember your preferences, understand how you use our service, and improve our platform. You can control cookie settings through your browser, though disabling cookies may affect functionality.

7. Children's Privacy

Lead2Client CRM is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Lead2Client CRM, you consent to the transfer of your information to countries outside your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: